Siew Cheong Clocks Sdn Bhd
16-G+M, Jalan Pandan Indah 4/33
Kuala Lumpur 55100, Malaysia.
Tel:  +60 (03) 4293 6663 Fax: +60 (03) 4293 0313
Email: admin@siewcheong.com
Your clock's movement is a mechanical device which requires a service
schedule to keep it running. You may relate its workings to your car's
engine. As with your car's engine, your clock's parts are metal on metal.
The main determining factor in how many years the parts last is how
well you keep the oil that is lubricating the movement. As time goes by
oil starts to break down and dry out. By running a clock movement that
isn't sufficiently lubricated you are cutting short the life of the
movement. We recommend an oiling every 3-5 years for all mechanical
clocks. With the proper service a well made clock movement should last
many lifetimes passing down from generation to generation. We are in
the 2nd generation of this trade. Over these 50+ years, thousands of
clocks have passed through our repair bench, some are brought in
critical condition. Most, if not all, are repaired and restored to the full
satisfaction of the owners.
Read some of the customer's testimonials and view parts of our works.
Repair
Repairing is generally accepted as meaning that the movement has a worn or broken or displaced
component that requires attention before the clock can be expected to render reliable service. This
may involve extensive disassembly of the movement to gain access to the part needing attention. In
other instances repairs can be performed on components outside the plates in an expedient manner.
Essentially then, repair is accomplished to solve one or more specific problems, may or may not
involve a considerable amount of time, and may or may not require the complete disassembly of the
movement. If the movement does require disassembly, a proper and careful cleaning should be
considered as it will improve the reliability of the movement and is in the best interests of both the
customer and the clock maker.
Restoration
Some customer may prefer to keep the original movement intact for sentimental reasons even after
the time involved and the labor costs have been explained to them. Restoration is normally meant to
include complete disassembly of the movement and giving detailed attention to all of the component
parts that are likely to have been affected by wear, oxidation or other factors that would affect its
reliability. Specifically then, a properly restored movement should have the appearance and reliability
of a new one. As every component must be removed and disassembled completely, a proper cleaning
must always be a part of the restoration process.
Replacement
During the course of performing a service or repair operation it may be discovered that the whole
movement is so badly worn or damaged that it is in the customer’s best interest to replace it entirely.
Replacing a movement in a modern clock with one of the specifications is an entirely acceptable
procedure and should not be confused with the undesirable act of destroying an antique clock by
substituting an improper movement or sometimes the unforgivable act of replacing with a battery
operated one. One advantage to replacing the movement is that the cost of labor and the cost of the
movement can be computed quickly and accurately in most cases.
A Word of Advice from Us
  • NEVER oil any clock with WD40 as this sets to a sticky gel-like substance
    where dirt and grit stick to the brass wheel teeth which causes considerable
    wear on the steel pinions. Your clock might run when it is first applied but
    as the WD40 thickens it will finally grip the escapement and stop your
    clock.
  • NEVER move a weight driven clock without first removing all the weights
    and the pendulum
  • NEVER turn the clock hands in anti-clockwise direction and in the case of
    cuckoo clocks, wait for the music and the cuckoo calls to finish before
    turning the clock hands
Our Standard Operating Procedures for Clock Repairing
  1. Thoroughly checked for malfunctioning problems, condition of the mechanism, whether its
    rusty, dirty, greasy out for broken parts, worn pivots, displaced bushings etc
  2. A damage survey report is prepared with estmates of cost for repairs. We will then inform
    customer of the total cost, nothing is hidden. Customer decides whether to proceed with the
    repair works
  3. Clock will be completely dismantled. Every clock part will be checked, nothing is overlooked.
    The parts are cleaned and bathe in our ultrasonic machine with appropriate cleaning solution.
    Of course the defective parts are repaired, replaced or restored to ensure the proper
    functioning of the clock.
  4. The clock is reassembled and lubricated with proper industry standardised high grade clock
    lubricant.T
  5. Tolerance test: the clock will be tested and tuned for 10-14 days the chime and strike
    mechanics are adjusted to deliver the perfect sound. The casing will be cleaned and if wood
    working jobs is necessary, it will be quoted separately

MINIMUM TIME REQUIRED FOR REPAIR WORKS IS 30-45 DAYS ALL CLOCKS ARE
GUARANTEED FOR 1 YEAR AFTER OUR REPAIRS
Types of clocks we repair
grandfather, floor clocks, cuckoo, clocks, 400 day, outdoor clocks, ships'clocks, old antiques
Brands of Clocks we repair:
Hermle, Erwin Sattler, Kieninger, Howard Miller, Haller, All Types of Cuckoo Clocks, SethThomas,
Junghans, Ridgeway, Mauthe, Ansonia, Kundo, Schatz, Koma, Kern, Smiths, Kienzle, Urgos, Tam
Tam, Jauch, Regula any many others
Repairing Tips
Adjust for accuracy