Repair
Repairing is generally accepted as meaning that the movement has a worn or broken or
displaced component that requires attention before the clock can be expected to render
reliable service. This may involve extensive disassembly of the movement to gain
access to the part needing attention. In other instances repairs can be performed on
components outside the plates in an expedient manner. Essentially then, repair is
accomplished to solve one or more specific problems, may or may not involve a
considerable amount of time, and may or may not require the complete disassembly of
the movement. If the movement does require disassembly, a proper and careful
cleaning should be considered as it will improve the reliability of the movement and is in
the best interests of both the customer and the clock maker.
Restoration
Some customer may prefer to keep the original movement intact for sentimental
reasons even after the time involved and the labor costs have been explained to them.
Restoration is normally meant to include complete disassembly of the movement and
giving detailed attention to all of the component parts that are likely to have been affected
by wear, oxidation or other factors that would affect its reliability. Specifically then, a
properly restored movement should have the appearance and reliability of a new one. As
every component must be removed and disassembled completely, a proper cleaning
must always be a part of the restoration process.
Replacement
During the course of performing a service or repair operation it may be discovered that
the whole movement is so badly worn or damaged that it is in the customer’s best
interest to replace it entirely. Replacing a movement in a modern clock with one of the
specifications is an entirely acceptable procedure and should not be confused with the
undesirable act of destroying an antique clock by substituting an improper movement or
sometimes the unforgivable act of replacing with a battery operated one. One advantage
to replacing the movement is that the cost of labor and the cost of the movement can be
computed quickly and accurately in most cases.
Basics of Clock Care
  • NEVER oil any clock with WD40 as this sets to a sticky gel-like substance where
    dirt and grit stick to the brass wheel teeth which causes considerable wear on
    the steel pinions. Your clock might run when it is first applied but as the WD40
    thickens it will finally grip the escapement and stop your clock.
  • NEVER move a weight driven clock without first removing all the weights
  • NEVER turn the clock hands in anti-clockwise direction
Types of clocks we repair
grandfather
cuckoo
wall & regulator
mantel & table
400 day
outdoor clocks
ships'
old antiques
Hermle
Erwin Sattler
Kieninger
Howard Miller
Haller
All cuckoo clocks
Seth Thomas
Junghans
Ansonia
Kundo
Schatz
Koma
Kern
Smiths
Kienzle
Urgos
Tam Tam
Jauch
Regula
Ridgeway
Read testimonies from our
satisfied customers
Your clock's movement is a mechanical device which requires a service schedule to keep
it running. You may relate its workings to your car's engine. As with your car's engine, your
clock's parts are metal on metal. The main determining factor in how many years the
parts last is how well you keep the oil that is lubricating the movement..
As time goes by oil starts to break down and dry out. By running a clock movement that
isn't sufficiently lubricated you are cutting short the life of the movement.

We recommend an oiling every 3-5 years for all mechanical clocks. With the proper
service a well made clock movement should last many lifetimes passing down from
generation to generation.

We are in the 2nd generation of this trade. Over these 50+ years, thousands of clocks
have passed through our repair bench, some are brought in critical condition. Most, if not
all, are repaired and restored to the full satisfaction of the owners. Click on the following
link to read some of the customer's testimonials and view parts of our works.
Contact Us
Your name:
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Comments:
  1. Customer's clock enters our workshop
  1. Thoroughly checked for malfunctioning problems, condition of the
    mechanism whether its rusty, dirty, greasy or being tempered by previous
    repairers.
  2. Surface dismantling will be done to examine the mechanism looking out
    for broken parts, worn pivots, displaced bushings etc
  1. A damage survey report is prepared with estmates of cost for repairs. We will then
    inform customer of the total cost, nothing is hidden.
  1. Customer decides whether to proceed with the repair works.
  1. Clock will be completely dismantled. Every clock part will be checked, nothing is
    overlooked.
  2. The parts are cleaned and bathe in our ultrasonic machine with appropriate
    cleaning solution.
  3. Of course the defective parts are repaired, replaced or restored to ensure the
    proper functioning of the clock.
  4. The clock is reassembled and lubricated with proper industry standardised high
    grade clock lubricant.
  5. Tolerance test
  1. the clock will be tested and tuned for 10-14 days
  2. the chime and strike mechanics are adjusted to deliver the perfect sound.
  1. The casing will be cleaned and if wood working jobs is necessary, it will be
    quoted separately

MINIMUM TIME REQUIRED FOR REPAIR WORKS IS 30-45 DAYS
ALL CLOCKS ARE GUARANTEED FOR 1 YEAR AFTER OUR REPAIRS
Our Repair Process